Helping you stay safe whilst getting the most from your smartphone

Mobile Security Tips

To help ensure the security of your mobile phone

  • ALWAYS use the phone lock feature. Ensure entry is required when switching on and after 15 minutes of non-use and that the PIN is not easy to guess (111, 1234, 9876 etc).

  • ALWAYS ensure Bluetooth is switched OFF. If it must be on for a headset or local file transfer then ensure it is in Discoverable mode for a limited period only (5 minutes).

  • NEVER open a picture message, follow a WAP link,, use a widget  or call a number in a message unless you know who sent it or where the link goes.

  • NEVER accept Bluetooth pairing with another device (phone, computer) unless you know who it is and why pairing is being requested.

  • NEVER install an application on your phone unless you trust it or know its source. Even applications from recognized apps stores may well leak or divert your data including location and contacts.

    Remember:

    • Your mobile network operator KNOWS what are premium rate numbers and COULD block them, they chose not to because they are a revenue stream. Don’t expect their help.

    • Be aware of the threat to your privacy from applications ( your location can be shared, your contacts or key strokes shared etc). Remember, initiatives such as GSMA’s Privacy Principals are  there to limit operator liabilities, not protect the user.

  • Be cautious of “social engineering” when or if you receive a message saying “Emergency patch”, “Urgent update”, “Security patch” or similar unless you know who these have come from and why. If in doubt call the purported source.

  • Advise your mobile operator immediately your phone is stolen to prevent it from being used to make calls. (It can always be re-activated if you find it really slipped down the back of the arm chair!).

  • Register your mobile with Immobilise (www.immobilise.com).

  • Be careful of diverting your phone when you are travelling abroad, you pay for the divert leg and this can seriously “damage your wealth” if you receive a lot of calls.

Let us know if these tips have been useful or if there are other problem areas you would like us to cover on this page or other pages on the site.

For help or advice call 01666 575391 or 07785 106035 or email help@computing2u.com

Covering: North Wiltshire and South Gloucestershire including Chippenham, Malmesbury, Tetbury, Cirencester and Swindon

Useful Links

GSMA: Security Advice for Mobile Phone Users